With so many buzz words floating around it’s tough to keep track of them all. Thankfully, “nearshore,” is simple to understand. “Nearshore,” refers to remote resources who are not as far as “offshore,” when compared to your company’s location. For example, if your company is located in Detroit, Michigan, a team in Bangladesh or India would be considered “offshore,” because of the large discrepancy in time zone and distance. In contrast, a team located in Tijuana, Mexico would be considered “nearshore,” as they would be in the same time zone and are relatively close to your location.
There are numerous benefits to working with remote developer teams, and in fact many companies see cost saving as just the tip of the iceberg. Here are some of the perks of working with nearshore contact centers: